1. Introduction
Welcome to EzzyChat! We are committed to protecting your privacy and ensuring a secure experience while using our services. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, utilize our services, or interact with us.

2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Company name
  • Payment information

2.2 Usage Data
We collect information about your interactions with our services, including:

  • IP address
  • Browser type
  • Pages visited
  • Time and date of visits
  • Referring site

2.3 Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience and gather usage data. Cookies are small files stored on your device that help us understand your preferences and improve our services.

3. How We Use Your Information
We use your information for the following purposes:

  • To provide, maintain, and improve our services
  • To process transactions and manage payments
  • To communicate with you, including sending updates and promotional materials
  • To respond to your inquiries and provide customer support
  • To analyze usage and trends to enhance user experience
  • To comply with legal obligations and protect our rights

4. How We Share Your Information
We do not sell or rent your personal information to third parties. We may share your information with:

  • Service Providers: Third-party vendors who assist us in operating our services (e.g., payment processors, email service providers).
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
  • Legal Requirements: When required by law or to protect our rights and interests.

5. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

6. Your Rights and Choices
You have the following rights regarding your personal information:

  • Access and Correction: You may access and update your personal information by contacting us.
  • Opt-Out: You can opt out of receiving promotional communications by following the unsubscribe instructions in the emails.
  • Deletion: You may request the deletion of your personal information by contacting us.

7. Third-Party Links
Our services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the effective date. Your continued use of our services after the changes constitutes your acceptance of the updated policy.

10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

  • WhatsApp: +9192667 83551
  • Email: hello@ezzychat.com
  • Address: Old Rajendra Nagar, New Delhi - 60
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